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We believe in helping Canadians find the right insurance at the best price, while providing exceptional customer service.

Our Mission Statement

At Surex, we’re revolutionizing the insurance industry by providing customized insurance solutions, and exceptional service, to our clients through a digital first experience.

Our advisors strive to exceed expectations by delivering an authentic and personalized experience to Canadians shopping for auto, home, business, condo/tenant insurance, and more. 

The team at Surex believes innovation is key to doing this. We leverage the latest technology to streamline processes and create efficiencies for our customers, utilizing both artificial intelligence and the best insurance quoting technology .

Most importantly, we are committed to giving back to our communities by supporting causes that matter to our clients and our team.

As Canada's leading online insurance brokerage, we are dedicated to making insurance simple, transparent, and accessible to everyone.

Matt and Lance

Surex — A Canadian-made Success Story

Surex is proudly Canada’s largest digital insurance broker today, but its roots began in a small Canadian town. 

Founders Lance Miller and Matt Alston struck up a friendship as fellow business owners in Magrath, Alberta — population 2,400. 

Lance ran an insurance brokerage and Matt owned a direct marketing company. They decided to go into business together in 2005, first as a bricks and mortar insurance broker. This was a risky time to get into the business, as The Banking Act was revised to allow Canada’s major banks to enter the insurance industry.  

But Matt and Lance felt that Canadians would trust a broker to help them find the right insurance. After all, brokers work to compare the market for their clients while offering impartial advice.  

Their intuition was right and Surex continued to grow despite the new competition. As they gained more customers, Lance and Matt heard feedback from many that they wanted to be able to get their insurance online.  

The feedback was heard loud and clear and the duo moved to launch Surex online. Transitioning to an online business would also allow Lance and Matt to keep the business in Magrath as it grew. And so, they launched Surex’s beta website in 2012. 

Since then, Surex has grown rapidly and today, it is Canada’s largest digital insurance broker. 

Timeline

2011
Founded in Magrath, Alberta
2012
First Beta Site Launched
2016
Award - Startup 50 Canada's Top New Growth Companies
Surex placed 30th on the list
2017
Expanded Operations to Ontario
2018
Award - Growth 500
Canada's fastest growing companies award - placed 22nd overall
2020
Grew to a $100M book size
2021
- Nov 2021 - Strategic Partnership with iA Financial Group
- Award - CMA Marketing
- Surex makes thelist of 5-star brokerages
2023
- Award - CIO Award
- Award - Top Insurance Employers
- Award - IBC Best Insurance Employers Award

Who is Surex?

Leadership

Matt Alston

Matt Alston

COO & Co-Founder
Lance Miller

Lance Miller

CEO & Co-Founder
Rob Buchanan

Rob Buchanan

EVP, Marketing & Demand Generation
Matt Dillon

Matt Dillon

Executive Vice President
Sara Smith headhsot

Sara Smith

EVP, Finance
Brian Tatum

Brian Tatum

VP of Business Development
Aaron Zaugg

Aaron Zaugg

VP, Client Experience & Internal Process
John Shmuel

John Shmuel

Director of AI Search and Content Strategy

Partnerships

Surex Awards and Recognition

Surex is proudly recognized within the Canadian insurance industry for exceptional service and innovation.

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Insbus
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in
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globe and mail
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Insurance Business 2022
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Entrepeneur

Recent customer reviews

Tiffany
5
I have been with Surex for quite a few…

I have been with Surex for quite a few years now and anytime I need something changed or even simple explained my insurance advisor is always there to help fast and efficiently! Would 100% recommend to anyone

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Joe
5
Matthew Gill
My representative, Matthew Gill, went above and beyond for me time and again. I could've been looked at as a nuisance these past few weeks looking at buying a new vehicle, and combining my insurance policies. But with patience and professionalism, Matthew sorted out all my needs and even saved me some money. Thanks Surex and Matthew.
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R E
5
Very satisfied

I'm very happy with the service and my policy. Devlin was quick to respond and answered all my questions clearly. He made the insurance process easy and straightforward. I’m happy with my rate and the overall customer experience, and I really appreciated his helpful, professional service.

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DIEGO MATALLANA
5
Great advice
Since day one, when contacting Dayana Nunez, we received all the information requested with all pros and cons. Thanks to her services we took the policy for our cars and tenant’s insurance. Thanks!!
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Sam
5
Lisa Clark helped me with my insurance

Lisa Clark helped me with my insurance! It was so easy and fast to get a quote and set it up. Super appreciative of Lisa and her hard work right when I needed it most. Got approved for insurance and am now driving my first car :)

10/10 service all the way around

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Surex Insurance Tips & Advice

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